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753701 - Transmissions-Automobile

Reviews for Pearl City Transmission

• Pearl City Transmission

  Best Transmission Shop on Island

  5 5 0 5.0

  Posted On: Aug 05, 2012

  Reviewer: Rich Trundy

  “I just want to give a shout out to a great family owned company, Pearl City Transmission. After commuting back and forth from the mainland for the last 4 years and renting a lot of cars, I was asked to move back home to Hawaii. Knowing I was going to need a car, I shipped my pride and joy, a 1968 Ford Mustang Convertible that has been in the family since 1974.
  After coming home from work and parking her in the stables, I noticed there was a serious leak in my transmission line. Right after dinner I started doing my research on the internet to see who the trusted shops were on Island (a good 2 hours). Reading some of the horror stories posted, it seemed like it was going to be a crap shoot on selecting a transmission shop. Thats when I saw the ad for Pearl City Transmission. I began looking into their operation and read a few past postings on your site and others, I decided to give them a ring the next morning. I talking with Ian, the General Manager/Owner about my car and its present and past problems. We agreed to have it brought in and Ian arranged for a tow truck to come pick up my car. Within an hour, the truck had my car on its way to the shop. When I arrived to Pearl City Transmission I noticed it was moved inside the shop to protect it from the weather even though they werent going to get to it until the next day. The team actually fabricated a return cooling line needed so I wouldnt have to wait 7 day to get it from the mainland. They also fixed a seal leak from another line that two other shops on the mainland missed but charged me for repairs on a slow drip.
  Ian and his son both test drove my car to see if they could confirm my story about my trans running hot and showing high levels, like double what it should have been reading. They got back to me and explained my system was clogged and the culprit might have been some additives added a while back to stop that slow leak. Their Technician flushed the system (first time ever done in 44 years) and cleared up the problem. On top of all that, the trans was slipping a little and Ian made some minor adjustments to repair the problem. To make a long story longer, I received Excellent Service and a Fair Price with some great advice about other local shops and fix-it yourself tips from Ian on my Old Pony. Ive already passed his card out around work and standby my statement. If you have a Transmission problems, please give them a call, you wont be disappointed. Feel free to post this email and email address if anyone has questions. Thanks again to Pearl City Transmission. A True Kamaaina Shop!
  
  Respectfully,
  
  Rich Trundy”

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